Customer Service Employee EN

We recruit a Customer Service Employee/Sales Coordinator for one of our clients

Your responsibilities
  • Order to Cash process coordination:
    - order input and follow up
    - pro-active communication to customer
    - coordination of deliveries with Logistic provider
    - Invoicing process
  • Managing complaints
  • International client service (administration, certificates handling, custom processes awareness)
  • Internal analytical report and activities to coordinate department success and process (e.g. master data management, analysis of Sales…)
  • Supporting the logistics coordination of internal events and projects: co-packing activities, special shipment…
  • Product management and adaptation
  • Supply contact for Luxembourg local business towards agent (supply of goods) and customers (order to cash follow up, invoicing)
  • Ad hoc duties and departments projects assistance where required
  • Assist in administrative work
Your profile
  • Bachelor degree in international trade or logistics/supply chain management or similar
  • Work experience (sales support, customer service, logistics assistant...) of at least 2-3 years in international business in FMCG and food sector
  • Good numerical and analytical skills, attention to details
  • Understand needs of the department and commit to projects to improve efficiency
  • Ability to work independently as well as in a team environment
  • Reliable, pro-active, ability to multi-task,
  • Constant professional attitude towards challenge
  • Well-developed interpersonal and communication skills
  • Languages: English business fluent, German is considered as an asset
  • MS-Office: proficient in Excel: Pivot analysis, top 10 work-formulas and features.
  • Knowledge of SAP is a plus
  • You are available immediately

 

This position is a several-month temporary work assignment to start in January and based in Senningerberg.

Interested?

If you identify yourself with the requirements of this challenging position, do not hesitate to apply by clicking on the button below.

Applications sent through the dedicated form on MySpringProfessional will be priorily processed.


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